POF customer service can be reached during normal business hours but you can contact Plenty of fish customer service by email 24 hours per day. With the limited staff available at the dating site POF your wait time might take a little longer when you contact customer support by email. If your issue requires more immediate attention it is suggested you contact POF via phone. You might expect a wait time of more than 10 minutes depending on the day. As you can imagine, having millions of users in one single dating site can lead to a lot of phone calls. Most problems can be resolved by reading through our help guides or on the POF dating websites help section. If not, then calling customer care might be your only option.
There are 2 ways you can do this and they are different depending on where you live.
POF Customer Service Number
The toll free POF customer service number is 977-720-6558 if you do not have international dialing and live in a different country. The other POF customer service number you can use is 1-604-692-2542. Users have stated they have better results using the non toll free phone number. Neither claim can be validated.
POF Customer Service Email
To contact customer service via email, email@example.com is the only address we know of. There is a way to contact them on the site though. You can go to http://www.pof.com/HelpCenter/helpCenter_retrieveLogin.aspx and scroll down toward the bottom of the page. There is an option that says click here to contact us. Once you select this, a forum opens and you can send POF an email.
The form will have an option to select the reason why you are contacting POF. Select the appropriate reason for your message and fill out the rest of the required fields.
Plenty Of Fish PR Contact Email
Contacting Plenty Of Fish for media or PR inquiries requires a different email address to send to. The email address you will use will be firstname.lastname@example.org